Frequently Asked Questions
Frequently Asked Questions & Answers
We trust that you will discover the information you seek on this page. Nevertheless, should you require further assistance, kindly utilise the "Ask a Question" button, and our team or fellow customers will be available to provide responses.
Yes, once you select any option in Step 2, you will be presented with further options to add to your order.
Hi,
We can transfer your 6-inch spool to any of the following formats:
Audio CD, if he has a CD, DVD or Blu-ray player.
USB flash drive, if he has access to a PC.
Digital download, if he would like to share it easily with friends and family.
Please place your order using the link below and post the tape to us, details on the link below:
https://www.mediasos.co.uk/audio-tape-to-digital-cd-mp3-wav-usb-conversions
Hi John,
Thank you for your message. An 80-minute MiniDisc is usually charged at our standard rate, and we can separate the tracks if there are two to three seconds of clear silence between each one at no extra cost.
Could you let me know which digital format you need, CD, USB or download? You can see all options and place your order online here:
https://www.mediasos.co.uk/
If you find it difficult to order online, you can use our Post and Pay Later service:
https://www.mediasos.co.uk/
Once we receive your MiniDisc, the usual processing time is around two to three working days.
Rest assured, there are no charges for repairing snapped tapes. However, should your tapes suffer from dirt, discolouration, or mould, we offer a specialised service for restoration, with costs outlined on our website. Click Here
Hello,
Certainly, we can assist with transferring your videos from USB to DVDs. You have the option to either order it online or post your USB drive to us and pay later, or you can visit our location to place your order in person. We'll take care of the rest from there.
You can also view the cost from the following links:
USB to DVD: Click Here
Looking forward to helping you preserve your memories!
Some people try home transfers, but old tapes degrade over time. Moisture seeps into the layers, making the magnetic particles sticky. Playing them untreated can cause the signal to shed or stick inside your player, permanently reducing sound or picture quality, even if it seems to play “okay.”
Standard domestic players, even the best consumer models, produce results that are roughly half the quality of a professional transfer. Our professional process includes standard tape treatment and stabilisation before transfer, protecting your recordings and ensuring the best possible result.
Home scanners can’t safely handle delicate slides or negatives. Dust, fingerprints, or surface debris can scratch or smudge originals, permanently reducing quality. We clean and scan each item with professional equipment, capturing full tonal range, colour, and detail, so your memories are preserved without risk of damage.
It’s possible, but risky. Projectors can easily burn or snap fragile film, and camera recordings usually flicker, blur, and lose colour accuracy. Our professional cine scanners capture every frame in high resolution and correct exposure, colour, and speed digitally. Once transferred, your films are safe, as sharp as possible, and ready to share or edit.
Vinyl grooves often collect dust, micro-grit, and residue that settle over the years. When played without proper cleaning, friction from the stylus damages the groove walls and dulls the sound. Our transfers include a free standard vinyl cleaning to remove impurities and preserve the record’s original tone, clarity, and warmth.