Frequently Asked Questions
Frequently Asked Questions & Answers
We trust that you will discover the information you seek on this page. Nevertheless, should you require further assistance, kindly utilise the "Ask a Question" button, and our team or fellow customers will be available to provide responses.
Yes, we can transfer Single 8 cine film to DVD, USB stick, or digital download link.
You can view the details and place your order online via the link below:
https://www.mediasos.co.uk/8mm-super8-cine-film-to-dvd-transfer
If you find that you are unable to place the order online, you can use our Mail and Pay when done service instead:
https://www.mediasos.co.uk/delivery#paylater
Alternatively, you are welcome to bring them directly to our London office studio during our opening hours.
Unfortunately, because the DVD is cracked, it wouldn't be possible to repair or play it safely, as spinning a cracked disc can cause it to shatter completely.
However, if you happen to have the wedding footage saved on any other media format, such as a VHS tape, MiniDV, camcorder tape, or an extra copy, we would be more than happy to help you digitise or transfer it so you can watch it again.
Yes, we can easily transfer your MP3 file and burn it onto an audio CD that will play in standard CD players.
If you would like to place your order online, you can do so directly on our website using the following link:
Once your order is placed, you can simply reply to the confirmation email with your MP3 file attached, or send us a download link for it.
Yes, once you select any option in Step 2, you will be presented with further options to add to your order.
Hi,
We can transfer your 6-inch spool to any of the following formats:
Audio CD, if he has a CD, DVD or Blu-ray player.
USB flash drive, if he has access to a PC.
Digital download, if he would like to share it easily with friends and family.
Please place your order using the link below and post the tape to us, details on the link below:
https://www.mediasos.co.uk/audio-tape-to-digital-cd-mp3-wav-usb-conversions
Hi John,
Thank you for your message. An 80-minute MiniDisc is usually charged at our standard rate, and we can separate the tracks if there are two to three seconds of clear silence between each one at no extra cost.
Could you let me know which digital format you need, CD, USB or download? You can see all options and place your order online here:
https://www.mediasos.co.uk/
If you find it difficult to order online, you can use our Post and Pay Later service:
https://www.mediasos.co.uk/
Once we receive your MiniDisc, the usual processing time is around two to three working days.
Before transfer, we clean your 8mm cine film with a specialist solution and dry it using professional equipment to remove dust and debris. This is essential as older film is brittle and prone to snapping, which would affect the final quality.
We use a 4K projection technique to capture your footage in real time, and up to three splices per spool are included in the price.
Yes, we can create the DVD along with 4 additional copies. Our standard turnaround time is approximately three working days, or just one working day if you opt for our priority service.
Can you provide me with an email address to send you the link?
We apply audio enhancement to distorted cassette tapes to bring them back to the best possible quality. Whilst we can't always guarantee a perfect result, as this depends on the condition of the original tape, we will always do our utmost to recover as much clarity and detail as we can.