HOW TO VISIT | HOW TO SEND

How to Send

How to Post / Pay Later How to Share Files


Guide on Posting, Sharing Files or Visiting

You can order online and post your order, send your files to us online, or post your order and pay later, or visit us in person to place your order.



Post and Pay Later

(Follow this section if you are posting/sending your order to pay later) (Not for visitors)

  1. Title/organise each tape, disc or item ( if preferred)
    Optional Service: Disc title printing: 99p each, organise by date: 99p each (if possible)
  2. Fill the order form below and include it in your package.
  3. Pack your parcel securely, write our address  & your "Return Address" on the packaging legibly*, post it to us with a Signed delivery service (e.g.: Special/Signed-For)  and keep the receipt.
  4. Once your order is complete, you'll promptly receive an invoice via email. This invoice offers you two convenient payment options: online banking or a secure bank-grade link.
  5. Optional Services must be mentioned if required. e.g. Title/ Photo Printing , Quality Enhancement, Individual Tracking, Digital File (mp4), USB, Separate Disc/USB, etc. (additional fee may apply)


    We recommend you to write your return address on the package in a smaller font so that if it isn't delivered it will find its way back to you. 

    Please Do NOT include any envelopes as we use our return packaging system.


 


More Info: Click Here (address, phone numbers, opening hours, etc.)


How to Post:

(Follow this section if you have paid online) (Not for visitors)

  1. Title/organise each tape, disc or item ( if preferred)
    Optional Service: Disc title printing: 99p each, organise by date: 99p each (if possible) 
  2. Print out your order receipt from MediaSOS (not PayPal)
  3. If you cannot print out your order receipt, Fill the order form below and include it in your package.

  4. Pack your parcel securely, write our address & your "Return Address" on the packaging legibly*, post it to us with a Signed delivery service (e.g.: Special/Signed-For)  and keep the receipt.
  5. Optional Services must be mentioned if required. e.g. : Title/ Photo Printing , Quality Enhancement, Individual Tracking, Digital File (mp4), USB, Separate Disc/USB, etc. (additional fee may apply)


    We recommend you to write your return address on the package in a smaller font so that if it isn't delivered it will find its way back to you. 

    Please Do NOT include any envelopes as we use our return packaging system.



More Info: Click Here (address, phone numbers, opening hours, etc.)


If the important information is missing on your order's cover letter, we do not follow up by mail so be sure to include all necessary information as set out in the form.

Orders paid for using PayPal will be posted only to the delivery address provided on your PayPal invoice. 


Note: As we charge by the hour of playing time, we cannot provide an exact quote beforehand. In addition, if your tapes are not numbered we will assign numbers to them and print these onto the discs. If you have chosen the “title printing” option, we will include the title onto your discs. 

If you need help with pricing, read the service page description or contact us before placing your order.


Our Post and Packaging Method:

  • Securely packaged.
  • Dispatched (with the original items soon after payment received.
  • Signed Delivery.


Most orders take around 5 working days for us to process. Services that will take a little longer include photo scanning, cine films, Umatic-sp/high-band & vinyl LPs. These orders usually take around two to four weeks.


In some cases, it may take longer for us to complete your order. For example, if you've got a large order, or if we are extremely busy. 


If you are concerned about the length of time it will take, please give us a call. Click Here

Unless otherwise stated, we charge an hourly fee which is based on the number of hours of material we need to convert.

Any material under an hour will be considered as one hour of work. For more information on our pricing, read our "How do we calculate the hours" section in the Terms & Conditions page.

Transfer Method: Click Here

How to Share Files (Upload):

  • If you have paid in advance, the payment confirmation email will include instructions on how to upload your files. 
  • Alternatively, you can use File MailWeTransferDropbox, etc. You will need our email address for this option, so please contact/call us to request.


Terms & Conditions: Click Here 


Legal Notice

We do not digitise or copy any tapes with a written copy protection warning unless you hold/have the license, the company that holds the copyright is closed down or is from Kids Club or Wizard Productions Ltd. 

For more information please Click Here and read the Terms & Conditions.