How to Send

Guide on Posting/Mailing or Sharing Files

Your original items and digital products will be returned to you as part of our standard procedure, except in cases where your tape has mould or has become sticky.

(Follow this section if you are mailing/sending your order to pay later upon completion.)

1. Title/organise each tape, disc or item ( if preferred)
   
2. Complete the order form at the bottom of this page, print it, and include it in your package. If you can't print, write the required information from the order form on a piece of paper and include it with your package.
   
3. Pack your parcel securely, write our address & your "Return Address" on the packaging legibly*, mail it to us with a Signed delivery service (e.g.: Special/Signed-For) and keep the receipt.
4. Once your order is complete, you'll promptly receive an invoice via email. This invoice offers you two convenient payment options: online banking or a secure bank-grade online payment link.

Optional Services must be mentioned if required. e.g. Combined Disc or separate USBs, etc. (additional fee may apply)

* We recommend you to write your return address on the package in a smaller font so that if it isn't delivered it will find its way back to you.

(Follow this section if you have paid online and planning to mail your items to us now.) 

1. Title/organise each tape, disc or item ( if preferred)
2. Please print the order receipt emailed to you by MediaSOS (not the PayPal receipt). If you are unable to print, kindly write the necessary information from the order form (at the bottom of this page) on a piece of paper and include it with your package.
3. Pack your parcel securely, writeour address& your "Return Address" on the packaging legibly*, mail it to us with a Signed delivery service (e.g.: Special/Signed-For) and keep the receipt.

Optional Services must be mentioned if required. e.g. : combined disc or separate USBs, etc. (additional fee may apply)

* We recommend you to write your return address on the package in a smaller font so that if it isn't delivered it will find its way back to you.

(Follow this section if you have paid online and waiting for the collection.)

1. Title/organise each tape, disc or item ( if preferred)
2. Please print the order receipt emailed to you by MediaSOS (not the PayPal receipt). If you are unable to print, kindly write the necessary information from the order form (at the bottom of this page) on a piece of paper and include it with your package.
3. Pack your parcel securely and await collection by our courier on your chosen date. If you haven't provided your collection and return address, please email us with the details following your email receipt.

Optional Services must be mentioned if required. e.g. : combined disc or separate USBs, etc. (additional fee may apply)

For Order Form: Click Here

For address, phone numbers, opening hours, etc.: Click Here

If the important information is missing on your order's cover letter, we do not follow up by mail so be sure to include all necessary information as set out in the form.

Orders paid for using PayPal will be mailed only to the delivery address provided on your PayPal invoice

Note: If your tapes are not numbered we will assign numbers to them and reflect them on your medium. If you have chosen the “title printing” option, we will print them directly on top of your disc/s.
If you need help with pricing, read the relevant service page description or contact us before placing your order .

Our Mail and Packaging Method:

• Securely packaged with the original items .
• Dispatched (soon after payment received.)
• Tracked Shipping.

• If you have paid online, the payment confirmation email will include instructions on how to upload your files.
• Alternatively, you can use FileTransfer, WeTransfer, Dropbox, etc. Please contact/call us to request our email address.

Terms & Conditions: Click Here

Legal Notice

We do not digitise or copy any tapes with a written copy protection warning unless you hold/have the license, the company that holds the copyright is closed down or is from Kids Club or Wizard Productions Ltd.

For more information please Click Here and read the Terms & Conditions.