Privacy Policy

You are fully protected under the Data Protection Act 2018 and the UK’s implementation of the General Data Protection Regulation (UK GDPR).

This privacy policy explains how we collect, use, and protect your personal information when you use our website. Please read it carefully to understand your rights and how we handle your data.

Information We Collect

We may collect the following information when you register, place an order, subscribe to our newsletter, or contact us:

• Name

• Email address

• Mailing address

• Phone number

If you use social login, we may collect your full name, phone number, delivery address, billing address, and email address. You can request removal of this information at any time by contacting us.

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Provide customer support

• Respond to your enquiries (by email or phone)

• Improve our services and your website experience

• Send newsletters or marketing communications if you have opted in

How We Protect Your Information

• We never ask for sensitive details such as bank or credit card numbers through our website.

• Payments are processed securely through trusted third-party providers.

• We take appropriate technical and organisational measures to protect your personal data.

Cookies and Analytics

We use Google Analytics and Google Ads cookies to understand visitor behaviour and improve our website. These may include demographics and interest reporting.

You can control or disable cookies through your browser settings. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except where required to deliver our services (e.g. payment processors, delivery providers).

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing in certain circumstances

• Request data portability

To exercise your rights, please contact us using the details on our Contact Us page.

Data Breach Procedure

In the unlikely event of a data breach, we will notify affected users as soon as reasonably possible and within 7 business days by email or on-site notification.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Last updated: 02/09/2025

Contact Us

If you have any questions about this privacy policy or your personal data, please contact us through the details provided on our Contact Us page.