Joanna 27/05/2026 20:33:21Answers: 1

Hi I just paid to have a digital file turned into a memory stick but it took my order but didn't ask or tell me how to share the file? What do I do?

Media SOS 28/05/2026 09:59:54

An automated email containing full instructions on how to send your file is generated immediately after payment. If this has not arrived in your inbox, please kindly check your spam or junk mail folder.

Alternatively, you can view the instructions on how to share your digital file with us at any time via the link below:

https://www.mediasos.co.uk/delivery#share

Once we receive your file, we will proceed with creating your memory stick.

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Media SOS offers professional digital media transfer services in the UK and internationally. We can securely transfer your digital files (MP4, MOV, MPEG, MPG and AVI), memory cards & Digital Link to USB sticks using state-of-the-art equipment.

Our Location: Mill Hill, Edgware, London

Safeguard Your Memories
Before sending your precious memories, please ensure your computer and memory cards are virus-free. Scan them with your antivirus software if possible.

Convenient Ordering: Order online or use our "Mail-in & Pay When Done" service.

How to Order

If you know how much data you have:
Select one unit for every 2 GB of your content.
For example, if your device contains 10 GB, add 5 units to your basket (5 × 2 GB = 10 GB).

If you’re unsure how much content you have:
Simply follow the Mail & Pay When Done section from the How to Post link above in the top menu. It’s an easy, step-by-step guide to help you send your items securely and get an accurate quote once we receive them.

How to Submit

Physical Items:
Follow the How to Post link above in the top menu for simple step-by-step posting instructions.

Digital File Transfer:
Click the Send Files link above in the top menu for upload instructions.

If your videos are already online (for example, on Google Drive, Dropbox, or WeTransfer), you can simply share the link in the checkout comments.

Preserve Memories for the Older Generation
Convert your digital memories into a format your parents and grandparents can enjoy. Our disc conversion service ensures your cherished moments can be easily viewed on their familiar players.

Protect Your Video Archives
Whether you want to share, sell, or simply relive your memories, our professional service ensures your videos are safe and accessible.

(The product photograph featured on this page is intended solely for illustrative purposes.)